ISO 18788 Clause 7.2.3 outlines the requirements for training and competence evaluation within the Security Operations Management System (SOMS). This clause emphasizes the importance of providing competence-based training and evaluating proficiency levels for all personnel working on behalf of the organization. Here's an explanation of the key elements of this clause:
Clause 7.2.3 - Training and Competence Evaluation:
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Competence-Based Training: The organization is responsible for providing training programs that are based on demonstrated competence. Training should focus on ensuring that individuals possess the required skills and knowledge to perform their duties effectively.
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Measurement of Proficiency: The organization must establish a means to measure the degree of proficiency or competency levels of personnel. This evaluation ensures that individuals can demonstrate the level of competence required for their roles.
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Core Values and Human Rights: Training should instill an understanding that respect for human rights is an integral part of the organization's core values and governance. This emphasizes the ethical and legal aspects of security operations.
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Weapons Training: Personnel authorized to carry lethal, less lethal, or non-lethal weapons in the performance of their duties should receive comprehensive training. This includes initial and regular classroom, physical, mechanical, and live-fire training and evaluation.
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Recurrence Training: The organization should provide recurrence training for weapons and the use of force as required by applicable laws, contractual obligations, or the organization's identified competency levels. This training may be conducted more frequently to ensure that individuals maintain their required level of competency.
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Periodic Refresher Training: The organization should identify other competencies that require periodic refresher training to maintain the required level of performance or to incorporate new requirements. This ensures that personnel stay up-to-date with evolving standards and practices.
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Conformity with SOMS Policy and Procedures: Training should emphasize the importance of adhering to the SOMS policy and procedures. Personnel should understand the potential consequences of deviating from specified procedures and the impact on security operations.
In summary, Clause 7.2.3 underscores the need for competence-based training, ongoing evaluation, and the reinforcement of core values and human rights principles within security operations. The organization should provide comprehensive training, assess proficiency, and ensure that personnel can effectively perform their roles while conforming to SOMS policies and procedures.
