System Guides

Interested Party Mapping is a crucial feature in CIMSNex designed to help users identify and manage internal and external stakeholders along with their expectations related to specific business services. This mapping process aids in effectively meeting stakeholder requirements and ensuring organizational alignment.

STEP 1: Mapping Interested Parties

1. Accessing the Feature: To access the Interested Party Mapping feature, follow these steps:

• Navigate to the context menu.

• Hover over "Interested Party Mapping" and click on "Create."

2. Filling the Form: Complete the form with the following details:

• IP No: Unique identifier or reference number for the Interested Party Mapping.

• Date of Analysis: Date of the mapping analysis.

• Lead Analyst: Name or designation of the analyst conducting the mapping.

• Interested Party Type: Categorization of the interested party (e.g., stakeholders, customers).

• Business Service: Name or description of the specific service being mapped.

• Interested Party Requirement: Specific expectations of the interested party related to the service.

• Additional Description of the Requirement: Further elaboration of the requirement.

3. Submitting the Form: After filling in all required fields, click "Submit" to save the Interested Party Mapping information.

4. Viewing the Interested Party Register: To access the Interested Party Register or report:

• Navigate to the context menu.

• Hover over "Interested Party Mapping" and click on "Report."

5. Additional Information in the Interested Party Register: The Interested Party Register includes:

• Expectations from the company.

• Company's understanding of the interested party's expectations.

• Controls exerted by the interested party and the company.

• Priority and recommended actions for managing the interested party.

STEP 2: Communication Planning

Communication Planning in CIMSNex is essential for effective stakeholder management. It enables organizations to develop and implement comprehensive communication plans aligned with stakeholder needs post Interested Party Mapping.

• Accessing Communication Planning: Log in to CIMSNex and navigate to the "Context" menu. Click on "Add Communication Plan" under Interested Party Mapping to begin.

• Fill in the form with relevant details and submit to create the plan.

Communication Planning Form Details:

• Plan ID: Unique identifier for tracking the communication plan.

• Plan Date: Date of plan creation or update.

• Interested Party ID: Identification of stakeholders or interested parties.

• Purpose: Purpose of communication categorized (e.g., Quality, Compliance).

• What to Communicate: Specific information or messages to convey.

• Communication Details: Content and key points of the communication.

• Communication Method: Channel for communication (e.g., email, meetings).

• Frequency: How often communication occurs.

• Recipient: Intended recipients (individuals, departments).

• By Who: Responsible party for initiating or delivering communication.

• Additional Details: Supplementary information for effective plan execution.

Viewing Communication Plans:

• To view existing communication plans, navigate to the "Context" menu, hover over "Interested Party Mapping," and click on "View Communication Plans."